VSU-Owned Equipment 

VSU Information Technology installs and maintains the following Trend MicroTM enterprise antivirus software products on all VSU-owned computers:

  • OfficeScan Agent  - Desktop computers
  • Worry-Free - PC laptops and tablets (i.e. Microsoft Surfaces) and Mac laptops (not iPads)

IT automatically updates, scans for threats, and performs repairs identified issues in the background. However, you can still manually perform updates and scan your computer using the steps below:

Accessing Trend Micro OfficeScan/Worry-Free

Step 1: Click Windows Start Button > All Programs > Trend Micro OfficeScan Agent > Office Scan Agent or Open Task bar menu > double click the Officescan Agent icon.

List of programs with OfficeScan Agent outlined. Click the Officescan Agent icon

Manually Updating the Software

Step 1: When the application launches, click the Update button on the right side of the screen. 

Protection enabled at top of window. Virus/Malware, Spyware/Grayware, Scheduled Scan, Smart Scan Agent Pattern updates listed. Update Button Outlined

When you get the "Component update is complete" message, click the Close button.

Manually Scanning Your Device

Step 1: When the application launches, click the Scan button on the right side of the screen. 

Protection enabled at top of window. Virus/Malware, Spyware/Grayware, Scheduled Scan, Smart Scan Agent Pattern updates listed. Scan Button Outlined.

Step 2: If viruses or malware are detected, click the number in the virus/malware row.

Detection of all issues found based from the scan.Check the Result Column to see if Action is Needed

If the result is cleaned, quarantined, or deleted, no action is needed, as the software has removed the threat. If the result is action required, call the VSU Solutions Center at 229-245-4357(HELP).

Browsing the Web

The software likewise blocks web pages containing malicious software and will display a "Malicious website blocked" message. If you believe that a web page has been blocked in error, please send an email to security@valdosta.edu including the address of the web page you are attempting to access.

reads malicious website blocked at the top w/ red x. lists malicious website. Suggests what you could do

Personal Devices 

While the IT Department protects VSU owned equipment with Trend Micro OfficeScan, your personal devices are not limited to that software. The software that is recommended for your personal devices is not monitored by VSU's Information Technology department. This software could be free or paid. For more information visit the software recommendations page on the IT website.