The Student Success Portal provides an interactive dashboard, student profiles and messaging tools for faculty, advisors and student support staff to easily assess student performance and risk indicators that may contribute to or hinder students from being successful in their programs. It combines early alert flagging with predictive analytics to track and improve student performance.

User Guide

Frequently Asked Questions

 What will I see when I log into the portal?

Your access to sections within the portal depends on your primary role at the university. Nonetheless, the dashboard is the first screen you will see once you log in regardless of your role.

  • If you are a faculty member only, or if you are a staff member who also has a part-time faculty role, you will see the following sections: Home, Course, Enter Notes and Resources.
  • If you are a staff member only and do not teach courses or advise students, you will see the following sections: Home, Enter Notes and Resources.
  • If you are an advisor only, you will see the following sections: Home, Advisor, Enter Notes, Early Alerts and Resources.
  • If you have both faculty and advising roles, you will see the following sections: Home, Advisor, Enter Notes, Early Alerts and Resources.

Who can see when I flag a student? Add notes?

The flags and notes you enter for a student are visible to the student’s academic advisor.

Who else has access to the information provided within the portal?

While individual student information is only visible to the person who enters student information and a student's advisor, data from the portal can be pulled at times to generate reports for faculty, staff and university administration.

Disclaimer: All Staff and Faculty users having access to information should review statutory requirements of the Family Educational Rights and Privacy Act (FERPA), University policy and confidentiality of student information. As part of your duties and responsibilities as an employee of VSU, you have access to student and/or employee information. Access to this system includes the responsibility for maintaining the privacy of data. Any questions concerning access or release of student academic information should be referred to the Registrar's Office, 333-5729.

How does the portal differ from other platforms such as Banner?

While the portal offers some of the same features as popular resources like Banner and DegreeWorks, this solution serves as a platform for developing early intervention strategies and streamlining communication between faculty and student support staff in an effort to retain students. The portal tracks the progress of a student from semester to semester and provides faculty and staff with reports that help them assess a student's likelihood of being successful and, ultimately, graduating.

Is there any way to customize my reports in the Success Portal?

The Success Portal, like several other 皇家华人 State University applications, leverages a system called Interactive Reports to allow users to customize their reports. Our Interactive Reports User Guide provides an overview of its key features.

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Section Features

HOME DASHBOARD

Features

  • Top Panel
  • Classification Selection

COURSE

Features

  • Course Schedules in Card and Report View
  • Class Rosters (in Report or Photo View) that allow you to:
    • Set Flags
    • Email Students
    • Enter Notes for Students
    • Course Statistics
    • Student Demographics

ADVISOR

Features

  • Top Panel
  • Advisee Roster (in Report or Photo View) that allows you to:
    • Email Students
    • View Notes for Students
    • Enter Notes for Students
    • Schedule Follow-Ups
    • Send Notes to Other Student Support Areas
    • View Student Profiles

ENTER NOTES

Features

  • Student Search Field
  • Enter Notes Link

EARLY ALERTS

Features

  • View Early Alerts
  • Update Early Alerts
  • Email Students

RESOURCES

Features

  • Institution Email
  • Banner
  • BlazeVIEW
  • Event Services
  • Qualtrics
  • ADP
  • Password Management (Active 皇家华人)
  • Quick Reference & Help Section

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Glossary of Terms

The following terms are found on the student profile page in the Advisor section.

Pass Probability: The likelihood that a student will pass a course. The pass probability changes twice each semester, once at mid-term and again at the end of term.

Persistence: The likelihood that a student will retain to the next semester. The persistence rate changes once after every semester.

Graduation: The likelihood that a student will persist until graduation. The graduation probability changes once after every semester.

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